We respect your time is valuable and appreciate that you understand ours is to.
Last minute cancellations cost us dearly if we are unable to refill the appointment. For this reason, we must strictly enforce our cancellation policy.
We ask that you provide us with as much notice as possible when cancelling, however a minimum of 24hours notice for cancelling or rescheduling of appointments is necessary to avoid cancellation fees. We welcome you to send someone else in your place to avoid this fee.
All appointments that require 45 minutes or more will require a $50 deposit at the time of booking. This deposit is fully refundable or transferable when more than 24hours notice is given when cancelling or rescheduling your appointment and will come off the total treatment on the day of service. However, if less than 24 hours is given and we are unable to fill the appointment this fee is non-refundable or transferrable.
All appointments 30 minutes or less do not require a deposit however if cancellations occur within 24hours of the appointment and we are unable to fill the space a cancellation fee of 100% of the full treatment cost will be will added to your next appointment.
No show appointments incur a cancellation fee of 100% of the full treatment cost.
If you think your circumstances require special consideration, please contact us.
Thank you for your ongoing support. The team at Ted & June look forward to continuing to look after your hair, skin and beauty needs.